ABOUT OUR COMPANY
We provide expert solutions to optimize law firm billing & finance departments
The Legal Billing Group, founded by former AmLaw managers, delivers comprehensive legal financial services tailored for law firms. With over 40 years of experience, we've evolved from billing experts into a complete financial solutions provider. Our services span billing, bookkeeping, accounts receivable management, e-billing, and analytics, making us the trusted partner for law firms seeking to optimize their financial operations.
86%
Average Cost Reduction as a Result of Outsourced Billing
51%
Average Increase in Clients' Revenue as a Result of Outsourcing
Average Cost Reduction as a Result of Outsourced Billing
86%
Average Increase in Clients' Revenue as a Result of Outsourcing
51%
51%
Average Reduction of Overdue Accounts as a Result of Managed Billing
46%
Average Cost Reduction as a Result of Managed Billing
37%
Average Increase in Clients' Revenue as a Result of Managed Billing
Streamline your legal billing & finance process with our expertise and cost-effective solutions
Time Savings
Accuracy Boost
Cost Savings
Compliance Assurance
Save time on legal billing & finance tasks and focus on practicing law.
Ensure accurate and error-free legal invoices.
Ensure compliance with legal billing guidelines.
Reduce costs associated
with legal billing & finance operations.
BILLING & ACCOUNTS RECEIVABLE
We understand how important it is to efficiently manage the legal billing, appeals and collections process. Our comprehensive services are designed to be fully integrated with your practice, ensuring accurate invoicing, responses to appeals, and soft collections. Our team of experts will work closely with you to develop a customized billing/collections plan that meets the unique needs of your practice.
EBILLING SYSTEM CONFIGURATION
Our service offers comprehensive ebilling system configurations. We have years of experience configuring ebilling platforms for a variety of clients with unique requirements. We ensure that your billing process will be streamlined and efficient. Let us help you simplify your billing operations and ensure that your invoicing is accurate and timely.
ANALYTICS & REPORTING
Stay informed and make data-driven decisions with report data. Our team will provide you with detailed insights into your firm's billing performance at the completion of each billing cycle. With comprehensive reports, you can optimize your practice, identify opportunities for growth, and enhance profitability.
PAYMENT & FINANCIAL MANAGEMENT
Take the headache out of payment processing. We understand that your clients use a variety of payment methods (retainers, physical checks, credit cards, ACH, etc). Our team has the expertise to seamlessly apply payments within your billing and accounting software, no matter the method.
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Challenge: Transitioning from Small to Big Firm
The law firm underwent a sudden transformation, increasing from a small organization to a larger one, almost over night. This transition brought unexpected challenges in terms of billing processes. With the Timeslips software unfamiliar to the staff and no billing processes in place, administrative assistants were being relocated to the billing department. There was a lack of knowledge and experience in billing procedures.
Over the course of just a few months, we worked closely with the staff, conducting comprehensive training sessions on Timeslips software features and functionalities. We also provided step-by-step guidance on various billing processes, ensuring that the newly assigned billers understood their roles and responsibilities. The billing department underwent a gradual transformation into a highly efficient operation through our diligent efforts. Staff members gained confidence in using the software efficiently and effectively.
Implementation: New Processes
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To address these issues, our team was enlisted to assist with software training and provide guidance to the administrative assistants turned billers. Our goal was to get everyone up to speed on using the Timeslips software and equip them with the necessary billing skills.
Solution: Training and Support
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Thanks to our training and support, the law firm's billing department experienced significant improvements in efficiency and productivity. The staff became adept at navigating Timeslips software, resulting in faster invoice generation, reduced errors, and improved client satisfaction. By transforming an initially challenging situation into an opportunity for growth, the law firm now had a streamlined billing process that supported its operations effectively.
Results: Improved Efficiency and Productivity
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How does The Legal Billing Group help law firms?The Legal Billing Group provides comprehensive billing and accounting services to law firms of all sizes. This includes timekeeping, invoice preparation, collections, trust accounting, and financial reporting. By taking on these essential administrative tasks, we allow law firms to focus on their core business of practicing law and delivering value to their clients. This also helps in minimizing the expenses related to hiring employees, including salary, benefits, and other overhead costs. Our team of experienced professionals works closely with each client to customize our services to meet their specific needs and preferences, ensuring accuracy, efficiency, and compliance with industry standards and regulations. Our goal is to help law firms improve their financial performance, streamline their operations, and enhance the overall success of their business.
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What kind of services does The Legal Billing Group offer?The Legal Billing Group offers a wide range of services to help firms manage their billing operations. Our services include assistance with setting up and maintaining ebilling websites, generating and submitting invoices, reducing appeals, performing soft collections, Trust accounting, and more. We also offer ongoing training and support to keep firms informed and up to date. Our goal is to help law firms improve their billing processes and increase profitability while maintaining the utmost integrity and confidentiality.
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What is the average timeframe for your company to get up to speed?We understand the importance of time and are dedicated to quickly familiarizing ourselves with your current procedures. Our team is highly experienced and trained in the nuances of legal billing. Typically, we are fully operational within one billing cycle, but this timeframe may vary depending on the level of organization within your department and the clarity of your instructions. To speed up the process, we diligently keep detailed notes and instructions. Additionally, we have the ability to adapt to your company's goals.
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Do you own our firm's billing/accounting software?No, you maintain complete control and ownership of your software and data. We connect to your office network remotely and manage your billing system, giving you the peace of mind that your data is fully protected. All of your data and software remain in place and are never transferred away from your system. With The Legal Billing Group, you can have the convenience of remote management without sacrificing the security of your system.
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Will I need to purchase additional licenses of my software to use your service?Our standard practice involves utilizing your software on your system to generate bills. Therefore, it is essential to ensure that you have an adequate number of licenses accessible for our access.
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What if we don't currently utilize billing/accounting software?Not to worry! We offer the option of implementing various Cloud-Based billing programs. During the onboarding process, we will work with you to assess your needs.
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Do you enter our Attorney's and Paralegal's time?This is a service we would be happy to offer. Our team is trained to accurately and efficiently enter billable time.
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How do you communicate with our Firm?We communicate with our clients primarily through email. This method of communication is highly efficient and allows us to access the information we need quickly. We are available by phone, as well. We understand the importance of quick and reliable communication and always aim to provide the best service to our customers.
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Do you communicate with our clients regarding collections or billing issues?We do not initiate contact with any firm clients or provide collections support unless specifically requested. Instead, we focus on providing your staff with the information needed to resolve issues and keep track of accounts receivables. We will only reach out to your clients when requested.
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Will we be collaborating with the same individual for the duration of our contract?We pride ourselves on personalized service and assigning a dedicated billing specialist to each client. Your billing specialist will be your main point of contact for the duration of your contract, ensuring a seamless and efficient process. However, in rare cases where there may be a need for a temporary replacement, we will ensure that the replacement individual is highly trained and experienced to maintain the same level of service and familiarity with your account.
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How long is the contract period?We do not require a long-term contract commitment beyond 30 days. We believe in providing exceptional services that surpass expectations, so we do not feel the need to bind firms with contracts. We simply request a 30-day notice in advance for service cancellation.
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Do you provide reporting and analytical data?Yes, we can provide various reports requested by the Firm as long as billing/accounting software supports it.
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Do you post payments to our software?Yes, The Legal Billing Group offers payment posting services directly to our client's software. Our team is experienced in handling a variety of legal billing software platforms and we work to ensure that all payments we receive are accurately processed and posted in a timely manner.
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What time zone are you in? What if our law firm is located in a different time zone?We understand that many law firms have virtual offices and satellite locations, so our team is flexible and can work with you to accommodate your needs. We take great pride in our adaptability to work flexible hours, enabling us to fulfill your company's needs and provide exceptional service ensuring that time zone differences do not impact our clients' billing experience.
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What are the key elements needed for remote services?An internet connection is required. Our team will collaborate with your network consultant to establish access to your server or designated workstation.
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How can you ensure that our information remains confidential?We understand the importance of protecting the confidentiality of our clients. Our team members are required to undergo a background check and sign a confidentiality agreement. Any data transfers or communications are conducted with the utmost privacy and security. We ensure that only those working on your account will have access to your data. Additionally, we ask that your IT team provide us with access only to your billing software (no access to other areas of your network).
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What cybersecurity measures does The Legal Billing Group have in place?We recognize the critical importance of cybersecurity. That's why we've partnered with Empowered IT Solutions, a leading provider in cybersecurity and IT services, to ensure the highest level of security and compliance for our clients' sensitive data. Our commitment to cybersecurity means that we prioritize the protection of your valuable information. Through our partnership with Empowered IT Solutions, we leverage their expertise to implement robust cybersecurity measures tailored to the unique needs of our industry. Choose The Legal Billing Group for reliable legal billing services backed by cutting-edge cybersecurity solutions. With us, your data is in safe hands, allowing you to focus on serving your clients with confidence.
Terms of Use
Terms of Use
Accurate. Efficient. Cost Effective.
Tel. 858-898-1599
8605 Santa Monica Blvd., Suite 369905
West Hollywood, CA 90069
© 2024 by The Legal Billing Group, LLC